Privacy Policy
last update//
Feb 19, 2026
Cliffside Studios ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.
1. INFORMATION WE COLLECT
We collect information in several ways when you interact with our website or services.
1.1 Information You Provide Directly
Contact Information:
Name
Email address
Phone number
Company name
Job title
Mailing address (if applicable)
Project Information:
Project details and requirements
Brand assets and materials you provide
Feedback and communications during projects
Payment information (processed securely through third-party payment processors)
Communication:
Emails, messages, and other communications sent to us
Responses to surveys or feedback requests
Social media interactions
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain information:
Device and Usage Information:
IP address
Browser type and version
Device type (desktop, mobile, tablet)
Operating system
Pages visited and time spent
Referring website
Date and time of visit
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic. See Section 6 for more details.
1.3 Information from Third Parties
We may receive information from:
Social media platforms (if you interact with our social accounts)
Business partners or referral sources
Publicly available sources (for business development purposes)
2. HOW WE USE YOUR INFORMATION
We use collected information for the following purposes:
2.1 Providing Services
Delivering creative services as outlined in our agreements
Communicating about projects and deliverables
Processing payments and maintaining transaction records
Providing customer support
2.2 Business Operations
Responding to inquiries and requests
Sending project updates and administrative information
Improving our services and website
Conducting internal business analysis
2.3 Marketing and Communications
Sending newsletters and marketing emails (with your consent)
Sharing case studies and portfolio updates
Announcing new services or offerings
Engaging with you on social media
You may opt out of marketing communications at any time (see Section 9).
2.4 Legal and Security
Complying with legal obligations
Protecting against fraud and security threats
Enforcing our Terms of Service
Resolving disputes
3. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share information in the following circumstances:
3.1 Service Providers
We work with third-party service providers who assist in:
Payment processing (Stripe, PayPal, etc.)
Email communications (email service providers)
Website hosting and maintenance
Analytics and performance tracking
Cloud storage (Google Drive, Dropbox, etc.)
These providers are contractually obligated to protect your information and use it only for specified purposes.
3.2 Business Transfers
If Cliffside Studios is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose information if required to:
Comply with legal obligations, court orders, or government requests
Protect our rights, property, or safety
Investigate fraud or security issues
Enforce our Terms of Service
3.4 Portfolio and Marketing
With client consent (or as permitted in our service agreements), we may share:
Completed creative work in our portfolio
Case studies featuring client projects
Client testimonials and logos
If confidentiality is required, this must be specified in writing.
3.5 With Your Consent
We may share information for other purposes with your explicit consent.
4. DATA RETENTION
4.1 Active Projects
During active projects, we retain all project-related information as necessary to deliver services.
4.2 After Project Completion
We retain:
Project files for 90 days after final delivery
Business records (invoices, contracts) for 7 years (or as required by law)
Contact information indefinitely (unless you request deletion)
4.3 Marketing Data
If you've consented to marketing communications, we retain your contact information until you unsubscribe or request deletion.
4.4 Automatic Deletion
Website analytics and cookie data are typically retained for 12-26 months and then automatically deleted.
5. DATA SECURITY
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
5.1 Technical Measures
Encrypted data transmission (SSL/TLS)
Secure cloud storage with access controls
Regular security audits and updates
Password protection and authentication
5.2 Organizational Measures
Limited employee access to personal information
Confidentiality obligations for staff and contractors
Incident response procedures
5.3 Limitations
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
If you become aware of a security breach, please contact us immediately.
6. COOKIES AND TRACKING TECHNOLOGIES
6.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.
6.2 Types of Cookies We Use
Essential Cookies: Required for basic website functionality (navigation, security, session management). These cannot be disabled.
Analytics Cookies: Help us understand website traffic and user behavior (Google Analytics or similar). These track page views, time on site, and referral sources.
Marketing Cookies: Used for remarketing and advertising (if applicable). These track your interests to show relevant ads.
6.3 Managing Cookies
You can control cookies through your browser settings:
Block all cookies (may affect website functionality)
Delete existing cookies
Set preferences for specific websites
Most browsers accept cookies by default. Consult your browser's help documentation for instructions.
6.4 Third-Party Cookies
Our website may include content from third parties (embedded videos, social media buttons) that set their own cookies. We do not control these cookies.
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites (social media, partner sites, client websites).
We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing information.
8. INTERNATIONAL DATA TRANSFERS
Cliffside Studios is based in the United States (Arizona). If you are accessing our services from outside the US, your information will be transferred to, stored, and processed in the United States.
By using our services, you consent to this transfer and acknowledge that US privacy laws may differ from those in your jurisdiction.
9. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information.
9.1 Access and Portability
You have the right to:
Request a copy of the personal information we hold about you
Receive your information in a portable format
9.2 Correction
You may request correction of inaccurate or incomplete information.
9.3 Deletion
You may request deletion of your personal information, subject to:
Legal obligations to retain certain records
Legitimate business needs (active projects, invoicing)
Defense of legal claims
9.4 Opt-Out of Marketing
You may unsubscribe from marketing emails by:
Clicking the "unsubscribe" link in any email
Contacting us at hello@cliffsidestudios.com
Note: You cannot opt out of transactional or service-related communications (project updates, invoices).
9.5 Do Not Track
Some browsers have "Do Not Track" (DNT) features. Our website does not currently respond to DNT signals.
9.6 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
Right to know what personal information is collected
Right to know if personal information is sold or shared (we do not sell information)
Right to opt out of sale (not applicable)
Right to deletion
Right to non-discrimination for exercising your rights
To exercise these rights, contact us at hello@cliffsidestudios.com.
9.7 European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:
Right to access
Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent
To exercise these rights, contact us at hello@cliffsidestudios.com.
10. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child under 18, we will delete it promptly.
If you believe a child has provided us with personal information, please contact us immediately.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
11.1 Notification of Changes
We will notify you of material changes by:
Posting the updated policy on our website with a new "Last Updated" date
Sending an email to clients and subscribers (for significant changes)
11.2 Continued Use
Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
We encourage you to review this policy periodically.
12. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:
Cliffside Studios
Email: hello@cliffsidestudios.com
Location: Scottsdale, Arizona
For privacy-specific inquiries, please include "Privacy Request" in your subject line.
We will respond to requests within 30 days.
13. CONSENT
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
This Privacy Policy is effective as of [02.19.26] and applies to all information collected by Cliffside Studios through our website and services.
